Facilitation for Everyone

Although knowing facilitation techniques is a primary role of the ScrumMaster, all members of an agile team can benefit from facilitation techniques and practices. Through this very interactive workshop, we will teach facilitation techniques necessary for effective agile teams, but unknown by many. Attendants will learn the facilitation role and responsibilities of the ScrumMaster. They will practice and learn how to help teams be more effective in carrying out their work through the use of techniques such as facilitating meetings (e.g.: setting the environment, starting the meeting, using a paring lot, using time-boxes, using team agreements), dealing with communication problems, asking questions (e.g. questions with context vs. questions without context, reactive questions etc.), dealing with dysfunctional behavior (such as lack of interest, aggressiveness, parallel talking, lack of focus etc.), consensus building, using drawings as a communication tool and others. About the speaker: Marcos Garrido is a Certified Scrum Trainer (CST) and Certified Scrum Coach (CSC) with more than 15 year experience in IT projects and has been working with Agile Teams since 2008. As a trainer and Coach, Garrido helps small companies and large corporations to achieve outstanding results when it comes to Agile adoption. He also teaches Scrum to MBA Students of the Business School at the Catholical University in Rio de Janeiro and Lean Startup, Management 3.0 and Facilitation techniques everywhere else. He’s an active member of Lean and Agile community, with strong interest for the challenges of Agile transition, product management and startup’s customer development process. You can learn more about Marcos at https://www.scrumalliance.org/community/profile/mgarrido

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